Last updated · May 1, 2026
These terms govern your use of NatorOS. By creating an account or accessing the service on behalf of an organization, you agree to be bound by these terms. If you are agreeing on behalf of a company, you represent that you have authority to do so.
NatorOS provides software and supporting services to define, deploy, and govern AI workers alongside your team. We will use reasonable efforts to make the service available with high reliability, but the service is provided on an "as is" basis and we do not guarantee uninterrupted availability outside of any specific service-level commitments in your written contract.
You are responsible for the people you invite into your workspace, the workflows and agents you author, the data you place into NatorOS, and the actions those agents take in connected systems. You agree not to use NatorOS to violate laws, infringe the rights of others, or attempt to disrupt the service.
Plan fees and metered usage are described in your order form. Fees are billed in advance for each subscription term and in arrears for usage. All amounts are due within thirty days of invoice. Late amounts accrue interest at the lesser of 1.5% per month or the maximum allowed by law.
Each party will protect the other's confidential information using the same care it uses to protect its own, and at least reasonable care. Customer workspace content is your confidential information; we will not access it except as needed to provide the service, troubleshoot, or comply with law.
You own all rights to the content you place in NatorOS and the workflows and agents you author. We own all rights to the underlying platform, the documentation, and improvements to the service derived from anonymized, aggregated usage data. Each party grants the other a limited license to use the other's marks as needed to provide the service or reference the relationship.
Either party may terminate for material breach if the other party fails to cure the breach within thirty days of written notice. You may cancel a monthly subscription at any time. Upon termination, your access to the service ends; we will export your workspace data on request within thirty days, after which we will delete it.
To the maximum extent permitted by law, neither party's aggregate liability arising out of these terms will exceed the fees you paid us in the twelve months preceding the event giving rise to the claim. Neither party is liable for indirect, consequential, or punitive damages.
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The exclusive venue for any dispute is the state or federal courts located in Wilmington, Delaware.
We will post any updates to this page and revise the "last updated" date above. Continued use of the service after a change indicates your acceptance of the updated terms.
Write to legal@natoros.com. We answer within five business days.